Social Media and Crisis Communication: Second Edition
Guide on social media and crisis communication strategies. Focused insights for practitioners and researchers. Customer insight notes mixed sentiment and unclear keywords
Highlights
- updated crisis communication guidance
- practical strategies for social channels
- academic and practitioner relevance
Pros
- clear focus on social media and crisis comms
- second edition updates
- authoritative author pair
Cons
- customer insights keywords are None
- features marked as N/A
- no price or availability details
