Creating Citizen-Consumers: Changing Publics and Public Services
A sociology book exploring how publics shape and are shaped by public services. Key insight discusses citizen-consumer dynamics. Customer insight: mixed is unavailable in data
Highlights
- citizen-consumer framework
- public services interaction
- sociology-focused analysis
Pros
- focus on public service dynamics
- multi-author scholarly perspective
- clear framing of citizen-consumer concept
- relevant to sociology studies
Cons
- pricing not provided
- limited customer sentiment data
- no available features listed
