Cloud Service Benchmarking: Measuring Quality of Cloud Services from a Client Perspective
A study on evaluating cloud service quality from a client viewpoint. Highlights methods for benchmarking and interpreting results. Customer insight: none
Highlights
- client-centric benchmarking framework
- interpretable results for decision makers
- methods for measuring cloud quality
Pros
- clear focus on client perspective
- practical benchmarking approach
- concise, academic-style presentation
Cons
- customer insights unavailable
- no features listed
- limited format details
