Rethinking Knowledge Management: From Knowledge Objects to Knowledge Processes
Overview of knowledge management concepts and processes. Key benefit: structured approach to transforming knowledge objects into actionable processes. Customer insight: mixed reactions unclear from data
Highlights
- knowledge processes orientation
- object-to-process framework
- conceptual clarity for librarians
Pros
- clear focus on knowledge processes
- academic perspective from noted authors
- structured concept progression
Cons
- features: N/A
- limited customer insights available
- requires domain interest in information science