The Locales Framework: Understanding and Designing for Wicked Problems (Computer Supported Cooperative Work)
A scholarly collection on approaches to complex, ill-posed problems in cooperative work settings. Focuses on frameworks for understanding and design in wicked problem contexts. Customer insight: mixed reactions on conceptual depth
Highlights
- multi-author perspectives
- focus on wicked problems in HCI
- theoretical contribution to CSCW
Pros
- theoretical framework for wicked problems
- covers diverse contributors
- relevant to human-computer interaction research
- academic depth
Cons
- highly academic tone
- mixed customer insight
- long-form chapters may require background