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The Future of Service Post-COVID-19 Pandemic Volume 1: Rapid Adoption of Digital Service Technology

Jungwoo Lee, Spring H. Han ★ 3.4/5 · ItemOracle Score Mid-Range

$44.99
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The Future of Service Post-COVID-19 Pandemic, Volume 1: Rapid Adoption of Digital Service Technology (The ICT and Evolution of Work)

Analyses rapid adoption of digital service tech in the post-COVID era within management science. Key insights for evolving ICT and work practices. Customer insight indicates mixed feedback

Highlights

  • post-COVID digital service focus
  • rapid adoption themes
  • ICT and work evolution context

Pros

  • focus on digital service technology adoption
  • ties ICT evolution to work practices
  • research-based perspectives

Cons

  • features: N/A
  • limited customer insight available
  • potential overlap with broader volumes

Best For

  • academic research
  • business strategy planning
  • management science coursework
  • ICT adoption analysis
  • digital service transformation case studies
  • policy development discussions

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