Co-creating Digital Public Services for an Ageing Society: Evidence for User-centric Design
A scholarly work on user-centric design of public digital services for ageing populations. Focuses on evidence-based approaches and demography insights. Customer insight indicates mixed sentiment about accessibility
Highlights
- evidence-based user-centric approaches
- ageing society focus
- public service design relevance
Pros
- focus on user-centric design
- evidence-based approach
- demography-oriented insights
- relevant for public service designers
- academic perspective
Cons
- n/a
