Artificial Intelligence for Customer Relationship Management: Solving Customer Problems (HumanComputer Interaction Series)
A book exploring AI in CRM to address customer-related challenges. Provides insights on practical application in user experience and website usability. customer insight: none
Highlights
- ai in crm focus
- customer problems addressed
- human-computer interaction context
Pros
- focus on AI in CRM
- practical application context
- peer-reviewed or series context
Cons
- features: N/A
- rating based on 2 reviews
- no explicit customer insights data
